Shipments and returns

Your pack shipment

Packages are generally dispatched within 2 days after receipt of payment and are shipped with the service chozen through the online shop, MRW or Rhenus Logistics., normanlly both with tracking and drop-off with signature. 

Shipping fees include handling and packing fees if any. Transport fees vary according to total weight/size of the shipment. We advise you to group your items in one order. We cannot group two distinct orders placed separately, and shipping fees will apply to each of them.

Your order will be dispatched fully insured, special care is taken to protect fragile objects, but nevertheless any claim for transport damage has to be realized in a maximum of 24 hours to both courier and to us, so we can manage the incident as soon as possible..